Effective Date: 13/08/2026

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RDB Properties respects your privacy and is committed to protecting the personal information you provide when using our website and services.

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This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, submit an enquiry, request information about a property, contact us, or otherwise interact with us through our online channels.

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1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

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Information You Provide

This may include:

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• Full name

• Email address

• Telephone or mobile number

• WhatsApp number

• Property preferences

• Budget or investment preferences

• Preferred location

• Information provided through enquiry or contact forms

• Messages and other information you voluntarily provide

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You should only provide information that is necessary and accurate.

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Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

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• IP address

• Browser type

• Device type

• Operating system

• Approximate location

• Pages visited

• Time spent on pages

• Website interactions

• Referring website

• Technical and diagnostic information

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2. How We Use Your Information

We may use your personal information to:

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• Respond to enquiries and requests.

• Provide information about properties and real estate services.

• Arrange property viewings.

• Contact you regarding properties that may match your requirements.

• Communicate with you by phone, email, WhatsApp, or other communication channels.

• Improve our website and services.

• Understand how visitors use our website.

• Maintain website security.

• Prevent fraud, misuse, or unauthorized activity.

• Comply with applicable legal and regulatory requirements.

• Maintain business records and manage our customer relationships.

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3. Marketing Communications

Where permitted by applicable law and where appropriate consent has been obtained, we may use your contact information to send you information about properties, real estate opportunities, services, promotions, or other relevant updates.

You may request to stop receiving marketing communications at any time by contacting us or using an available unsubscribe option.

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4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and measure website performance.

Cookies may be used for purposes such as:

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• Essential website functionality

• Website analytics

• Performance monitoring

• Remembering preferences

• Marketing or advertising, where applicable

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You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

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5. Analytics and Third-Party Services

We may use third-party services such as website analytics, advertising, maps, communication tools, hosting services, CRM systems, or other technology providers.

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These providers may process certain information on our behalf or collect information according to their own privacy policies.

Where applicable, third-party services may include services provided by companies such as Google, Meta, Wix, WhatsApp, or other technology providers used by RDB Properties.

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We recommend reviewing the privacy policies of relevant third-party services for further information about how they process personal data.

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6. WhatsApp and Other Communication Channels

If you contact RDB Properties through WhatsApp or another third-party communication platform, your communication may be processed through that platform.

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Your use of such platforms is also subject to the privacy policy and terms of the respective service provider.

RDB Properties does not control the privacy practices of third-party communication platforms.

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7. Sharing of Personal Information

We may share personal information where reasonably necessary to operate our business and provide our services.

This may include sharing information with:

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• Employees and authorized representatives.

• Property owners or developers where necessary to respond to your enquiry.

• Service providers and technology partners.

• Website hosting and infrastructure providers.

• CRM and communication service providers.

• Analytics and marketing service providers.

• Professional advisers.

• Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law.

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We do not intend to sell your personal information as a standalone commercial product.

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8. International Data Transfers

Some service providers we use may process or store information outside the United Arab Emirates.

Where personal information is transferred internationally, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements.

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9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

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However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

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10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and enforcing agreements.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

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11. Your Privacy Rights

Subject to applicable law and any applicable limitations, you may have rights regarding your personal information, including the right to:

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• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally applicable.

• Request restriction of certain processing.

• Object to certain processing.

• Withdraw consent where processing is based on consent.

• Request information regarding how your personal information is processed.

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To exercise any applicable privacy rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

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12. Children's Privacy

Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children where such collection is prohibited by applicable law.

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If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

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13. Third-Party Websites

Our website may contain links to third-party websites or services.

This Privacy Policy does not apply to those external websites. We encourage you to review the privacy policies of any third-party websites you visit.

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14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or privacy practices.

Any changes will be published on this page along with an updated effective date.